Why choose a professional stenocaptioner?

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• Speaker identification
• Correct spelling of names and complex terminology
• Correct, readable punctuation
• Intelligent consideration of: false starts, mumbling, filler words, overlapping speakers, accents, imperfect audio, random and off-topic references
• Captioning of music, including lyrics and descriptions
• Sound effects
• Correct spelling of Indigenous names and places in Welcomes to Country and Acknowledgments of Country
• Human intelligence, sensitivity and contextual awareness

• Rarely identify speakers
• Rarely use punctuation
• Don't describe situational interruptions or sounds
• Don't indicate music is being played
• Contain many obvious errors and inaccuracies, making captions of no use to those who need them
• Struggle with accents, overlapping speakers, mumbling, unfamiliar terminology, poor audio

 Access Captions supports NCRA Strong, a committee of the 

National Court Reporters Association which promotes the skills and professionalism of stenographic court reporters and captioners. 

NCRA Strong says:

"The real question isn’t whether you should caption your content; 

it’s how you should do it." 

"The best approach to captioning remains rooted in the human experience of the spoken word. Professionals trained to provide captions bring human sensitivities and contextual awareness to captioning that no Automated Speech Recognition (ASR) system can."

"Captions provide accurate access to the audible content on the screen. 

If captions present that content in ways that make no sense, 

the captions are useless."

"The most accurate, highest quality captions remain those captured by the human ear of trained captioning professionals to avoid the gaffes and error rates associated with speech recognition solutions."